Shipping & Delivery

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations.

Shipping Time

There are two key factors that will decide when you will receive your package.

1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 5 to 7 working days to process.

2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the following as a reference delivery time:

Total time = processing time + shipping time

Order Processing : 1-3 Business Days.

Standard Shipping: 10-15 Business Days.

3. Affected by Covid-19, there will be some delay on the delivery.

If you have any question, please contact Customer Service, We will reply generally within 48 hours

Email: joannstoreale@gmail.com (The preferred method of contacting us)

Company:Shishi Dark Rail Trading Co., Ltd.
Address: Room 414, 4th Floor, Xiangjing Single Apartment, No. 12 Huaming Road, Huashan Village, Lingxiu Town, Shishi City, Quanzhou City, Fujian Province, China.

Customer Service: 8 am - 5 pm PT, Mon - Fri